Privacy Policy

Effective Date: 20th August, 2025

At Nuel Pneuma Collections, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

 

1. Information We Collect

When you shop with us, we may collect the following information:

• Full Name
• Phone Number
• Email Address
• Delivery Address
• Payment Details (processed securely through trusted platforms)
• We collect only the information necessary to:
• Process and fulfil your orders
• Provide shipping and delivery updates
• Offer customer support and resolve inquiries

 

2. How We Use Your Information

Your personal data is used strictly for:

• Completing purchases and delivering your products
• Keeping you informed about your order status
• Providing customer care and after-sales support
• Sending updates on promotions, offers, and exclusive drops (only if you opt in)

 

3. Data Protection and Security

We use secure payment platforms such as Mobile Money, bank transfers, and credit card processors. Nuel Pneuma Collections does not store sensitive payment details and will never share your personal information with third parties for marketing purposes.

 

4. Sharing of Information

We may share limited data only with trusted service providers (e.g., delivery companies) to ensure your order reaches you. Your information is never sold or disclosed to unauthorized third parties.

 

5. Cookie Notice

Our website uses cookies to improve your browsing experience. Cookies help us to:

• Enhance site functionality and navigation
• Track site traffic and user interactions anonymously for internal analysis
• By using our website, you agree to the use of cookies. You can disable cookies anytime in your browser settings.

 

6. About Us

Nuel Pneuma Collections is Ghana’s trusted online sneaker store. We provide authentic sneakers from brands such as Nike, Jordan, and Adidas — all legit, all ready for nationwide delivery.

Our mission: Every sole has a soul. We’re here to make sure your next step reflects your spirit — bold, authentic, and full of style.

 

7. Nationwide Delivery & Payment Options

We deliver to all regions across Ghana. Payments can be made securely via:

• Mobile Money (MTN, Vodafone, AirtelTigo)
• Debit/Credit Cards
• Google Pay
• Bank Transfers

 

8. Intellectual Property

All content on this website — including logos, product images, branding, and descriptions — is the intellectual property of Nuel Pneuma Collections. Unauthorized use, copying, or reproduction is strictly prohibited without written consent.

 

9. Your Rights

As a customer, you have the right to:

• Request access to your personal information
• Request corrections to inaccurate data
• Request the deletion of your data from our records

To exercise these rights, please contact us 

📧 support@nuelpneumacollections.com